Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Anchorage Comprehensive Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Anchorage Comprehensive Treatment Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Insurance & Payment Information

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24/7 Appointment Scheduling

At Anchorage Treatment Solutions, we put forth every effort to ensure that all patients are informed and active participants in their treatment. This commitment to empowering our patients starts before treatment begins, with a comprehensive discussion to confirm the cost of care and to ensure that the patient is prepared to provide payment for all services.

Because we provide highly personalized care, the cost of treatment will vary from patient to patient. However, the following general policies and procedures will apply to all patients:

  • All patients are required to pay intake fees on the day of their intake appointment. These fees may be paid with cash, money orders, or credit cards that have been issued in the name of the payer.
  • All patients, including those who intend to use their insurance benefits to fund their treatment, are expected to pay for all services in advance. The manner and frequency with which these payments will be made will be determined during the intake process.

Patients who intend to use insurance to pay for their treatment should note the following:

  • We have contracted rates with a number of major private insurance companies, and we will also do out-of-network billing.
  • All patients who intend to use insurance must discuss this with the one of our staff members to confirm coverage and eligibility.
  • We encourage all patients to sign a release to check their benefits upon intake.
  • As indicated in the section above, even insurance patients are expected to pay their intake fees by cash, money order, or credit card during their initial visit.
  • In most cases, insurance patients will be required to pay for treatment in advance, then submit an invoice to their insurance for reimbursement.

To learn more about treatment costs, payment policies, or any other aspect of treatment at Anchorage Treatment Solutions, please feel free to contact us at your convenience. We look forward to answering all of your questions and helping you to determine the ideal source of treatment for yourself or your loved one.